Privacy Policy

Privacy Policy

Last Updated: 25-4-2026

At Phone Repair Pros London, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

Information We Collect

Personal Information

When you make a purchase or create an account on our website, we may collect the following personal information:

  • Full name
  • Email address
  • Shipping address
  • Billing address
  • Phone number
  • Payment information (processed securely through our payment processor)

Automatically Collected Information

We may also automatically collect certain information when you visit our website, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on pages
  • Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, including shipping and delivery
  • Communication: To send order confirmations, shipping notifications, and respond to your inquiries
  • Customer Support: To provide assistance and resolve any issues with your purchase
  • Service Improvement: To analyze website usage and improve our products, services, and user experience
  • Legal Compliance: To comply with applicable laws and regulations

Information Sharing and Disclosure

We respect your privacy and do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering products (e.g., shipping carriers, payment processors)
  • Legal Requirements: We may disclose information when required by law, court order, or government request
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure Socket Layer (SSL) encryption for all payment transactions
  • Secure servers and data storage
  • Regular security assessments
  • Restricted access to personal information

However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Objection to or restriction of certain processing activities
  • Data portability

To exercise any of these rights, please contact us at.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings, though disabling cookies may affect website functionality.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. The most current version will always be posted on our website with the "Last Updated" date. We encourage you to review this policy periodically. Your continued use of our website after changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Phone Repair Pros London
Address: 1100 Commissioners Rd E unit 4B, London, ON N5Z 4W8, Canada
Phone: +1 (519) 617 9322